
Charles (New Zealand)
Ski Valet • Ki Niseko
“My role has been incredibly rewarding and I’ve had the opportunity to meet guests from all corners of the globe”
Staff Stories
Chisato is originally from Hokkaido and enjoys experiencing different cultures. She is currently working on the Front Desk at Yamasport and her love for interacting with a wide variety of people made her an invaluable asset to the YamaSport front desk team at Skye Niseko.
Being able to work and interact with people from all over the world while living in my home prefecture of Hokkaido. I don't think there is another environment where you can meet people from such a wide variety of countries while living in Japan. There are many times when we struggle to work and live together due to cultural and language differences, and there are also times when I miss home, but even those times are valuable experiences that I feel will help me in the future.
The ability to experience working in four different departments over the course of two years is fantastic. When I was looking for a job, I wanted to work in the hospitality or travel industry, but there were so many industries and jobs I wanted to try that I couldn't narrow it down to one. However, with HTM's new graduate program, I was able to choose four different departments that reflected my preferences, and I liked the fact that I could gain a wide range of experience and ultimately determine which department is best for me long-term.
It is essential to maintain a broad perspective and approach different cultures with an open mind. In Niseko, people from all over the world, as well as from across Japan, come together to live and work, creating opportunities to interact with a diverse range of individuals. In such an environment, it can be challenging to live comfortably without respecting others’ cultures and backgrounds. Difficulties may arise if one refuses to accept cultural differences or avoids using English—or vice versa. Given the uniqueness of this setting, it is crucial to embrace different cultures little by little, find common ground, and work together to bridge cultural gaps, even when faced with discomfort due to differences.
Ski Valet • Ki Niseko
“My role has been incredibly rewarding and I’ve had the opportunity to meet guests from all corners of the globe”
International Marketing Supervisor • HTM
“It was great to have so much variety marketing each of the brands to an international audience.”